Orders can be accepted only under the following terms and conditions:

Price & Style Information
Prices are subject to change without notice. All merchandise will be shipped at prices in effect at time of shipping. We encourage you to call or check with customer service at time of purchase to confirm current pricing. Article.1 reserves the right to change or discontinue styles, colors, sizes, and or fabrics.

Placing Orders and Shipping Information
Most in stock credit-approved orders for standard delivery placed before 1:00 pm will be shipped same day. Credit approval delays may prevent same-day shipment. Any and all additions to an order already placed will be considered a “new order” and written as a new purchase order. Default, delay, or defect, in any one or more of the shipments will not affect the balance of the order. Partial shipments may be made. Article.1 is not responsible for non-delivery, loss, or damage during shipment. All merchandise is shipped FOB origin. Article.1 will ship merchandise specified by the customer.

Customer Pick Up service is available from 9 am to 4:30 pm (PST) Mon–Fri. Orders not picked up within 3 days of notification that order complete will be restocked with a 15% restocking fee due by the customer.

Credit Terms / Payment
All orders are shipped on approved credit, through our factor. Standard approved terms are 30 days F.O.B. origin to those customers who meet the credit requirements of our factor. No anticipation is allowed. Processing of credit applications can take up to two weeks. We accept cash or cashiers checks, Visa, Master Card, and American Express. We do not accept personal or company checks. If you have any further questions regarding our payment terms please call our credit department at (714) 428-1111.

Return Policy
Merchandise that is printed, washed, re-labeled or decorated is non-returnable. Please inspect all goods before printing or decorating. Only goods that have not been altered, dyed, or processed in any way can be considered for return. Samples and discontinued styles are non-returnable. All claims must be made within five working days from receipt of goods. A proper return authorization from Article.1 is required before any returned goods will be accepted. All return requests must reference invoice number prior to approval. Unauthorized returns will not be accepted and will be refused and returned to the customer at the customer’s expense. We reserve the right to charge a 15% re-stocking fee and any applicable shipping charges on all returned or refused orders, including pick-up orders. There is a minimum $10 restocking fee.

Cancellation and Revision Policy
All cancellations are subject to Article.1 Inc. approval. Cancellations will not be accepted for work in progress on custom orders. Any revisions to orders in process may be subject to a service charge. We may monitor customer service calls for quality assurance purposes. These terms and conditions apply to all orders placed with Article.1, and are in addition to all terms and conditions included on any Article.1 Credit application and/or Bill of Lading.

We appreciate your business.